Interpretation Assistant
Internship Opportunity at Presque Isle Light Station | Lake Erie Lights
Posted: February 5, 2024
We are currently looking for an outgoing and enthusiastic individual with experience related to Museum Studies, Education, History, Interpretation, Environmental Education, Science, or similar fields.
This position assists in the daily operations of lighthouse programs including assistance with Lighthouse positions (tickets, shop, house docent, tower docent), database and file management, finance, research and fieldwork, and other duties as assigned. Prospective interns will work closely with the Site Managers and Community Engagement and Programming Manager to fulfill duties. Interested individuals should be open to working frequently with the public, providing excellent visitor experience and customer service. Graduate level interns will work closely with Executive Director to complete a project related to:
- Development, Finance, or Nonprofit Administration
- Curatorial and Interpretation
- Historic Preservation
- Education and Programming
Position Type: Intern, Non-Exempt – Seasonal. Up to 20 hours per week (May – Aug)
Pay Rate: $16.00/hour
JOB RESPONSIBILITIES
- Exhibit-Based Interpretation
- Create a welcoming educational environment on site and around our exhibits by actively utilizing a variety of interpretive techniques and engaging with visitors.
- Lead guided tours where necessary.
- Visitor Services
- Provide visitors with excellent customer service and general information.
- Monitor visitor use of exhibits and redirect inappropriate behavior; informs supervisors of emergencies or exhibit malfunctions.
- Where necessary: manage transactions, such as selling tickets and/or merchandise to visitors, handling cash, reporting end of day, and packaging store items as well as stocking inventory in shop.
- Safety/Stewardship/Operations
- Steward the safety of visitors, artifacts, exhibits, buildings and grounds.
- Complete opening and closing procedures at the Lighthouses as scheduled.
- Assist with Office Management tasks including but not limited to: answering phones/emails; assisting with copying/scanning; replenishing supplies.
Additional responsibilities as assigned by Management Team
KNOWLEDGE, SKILLS & ABILITIES
Required
- Friendly, positive attitude and attentive demeanor with strong verbal skills.
- Excellent Customer Service; competence in a retail environment
- Collaboration with volunteers
- Ability to stand for extended periods of time and ability to lift up to 20 pounds
- Complete PA Child Abuse and PA State Police Clearances (organization will cover cost if these need to be obtained)
Preferred
- Familiarity with lighthouse and maritime history
- Working with children and families
- Experience working in a retail environment
EOE Statement
It is the Presque Isle Light Station’s policy to provide equal opportunity in employment to all employees and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, age, sex, national origin, disability, military or veteran status, marital status, sexual orientation, transgender status, gender dysphoria, citizenship status, genetic information, predisposition or carrier status, domestic violence victim status, and any other characteristic protected by federal, state, or local laws.
How to apply:
All interested candidates can send a copy of their resume and cover letter to Averie Shaughnessy-Comfort, Executive Director, at averie@presqueislelighthouse.org by March 15, 2024.
No phone calls or mail, please.